FAQ - FREQUENTLY ASKED QUESTIONS
Registration & Account
Who can register on EBITUMEN?
The platform is intended for suppliers, buyers and logisticians of bitumen. Please note that a user account is required to use EBITUMEN.
How can I register as a buyer?
In order to create your account as a buyer on EBITUMEN, you must first complete the registration form. After you have filled in and sent the form, you will receive an e-mail with an activation link. The registration is completed after clicking on the link and you can use EBITUMEN to its full extent.
How can I register as a seller?
To create a seller account, please fill out the contact form. EBITUMEN will contact you immediately to complete your registration. Alternatively, you can contact us directly by phone at +49 6221 435 525 0 or by e-mail at firstname.lastname@example.org
How can I register as a logistician?
As a logistician, please use the contact form for sellers. EBITUMEN will contact you immediately to complete your registration. Alternatively, you can contact us directly by telephone at +49 6221 435 525 0 or by e-mail at email@example.com .
Is there a fee for using EBITUMEN?
Sellers and logisticians use the platform for free. Buyers only pay a small transaction fee for each order.
What can I see in my customer account?
All users of the platform have an individual account with an overview of inquiries, offers and contracts. You can also change profile data and payment data in your customer account.